Use this listing to pay for sizing and repairs. Please communicate with me before you make the purchase to know which option use. thanks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Visit this listing to learn more about ring size:
If you order a ring but the size doesn’t fit, it is always possible to make a ring size adjustment.
You can visit your local jewelry shop to have them resize your ring, or you can send it back to us for a re-size. Charges may apply; shipping is at your charges.
Sterling silver can go yellow or tarnish with time, it is a normal phenomenon when exposed to air. The best way to maintain your jewels clean is to wear them! It will protect their shine and some daily precautions will keep them beautiful and clean longer! Since most of my sterling silver jewellery is already oxidised you shouldn’t need to do anything special to keep them the way they are.
I always include silver care information with the package.
I do accept wholesale, please contact me for more information.
Every item is delivered in a gift pouch or jewelry box. I do not include invoice since they can be printed from your account, except for France and Germany.
Gift package: you can add a note or message with the package, just mention it with the order.
It is possible to return an item for a size adjustment. You don’t need to communicate with me before you return it, but you must include the following information with the return: ORDER NUMBER, NEW SIZE and RETURN ADDRESS.
Once I receive the package I will send a separate invoice for shipping and size adjustment fee. The fee will vary from 0 to 25% of the item value, because in some case I need to completely re-do the item.
Send it back to:
127 Notre-Dame, #2
Oka, QC, J0N 1E0
We always do our best to meet the manufacturing delay and ship them on time. But once an item is marked as shipped, it is out of our hands. We know shipping delays can occur and are frustrating, but please be patient as they are much more frequent than lost package. Our lost package policy applies only after 30 business days in Canada and USA, 40 business days in other countries. If you haven’t received your package 30 business days after the item was mark as shipped, we will offer to ship a new one at our charges or offer a complete refund. Thank you for your patience.
Oct 27, 2020
Apr 12, 2020
My husband and I bought the His & Hers: 7mm - 10mm ring band set, 2 engravings included on each ring, 2 ring band set, wedding rings, wedding band, personalized. #EJ126 back in October of last year and were ecstatic with the beauty and craftsmanship of the rings. Unfortunately I had miss measured my husband’s finger and his ring did not fit. Bless her heart, Miss Marie was absolutely a pleasure to work with about resizing it and getting it back to me promptly (it just took me forever to remember to send it to her for the resizing...). Such talented and beautiful craftsmanship, as well as kind and considerate business practices. <3
Oct 11, 2019
Custom work was done to spec.
Jun 15, 2019
I wear my wedding g band at work, and because of major wear and tear it started sustaining some damage. Marie allowed me to send it back for repair and promptly shipped it back to me. Excellent service!!!!
May 29, 2019
The ring fits great after sizing down. Thank you!